Performing an Effective Quality Assessment Course

A hallmark of a quality internal audit function is the ability to keep pace in a dynamic environment. Consistently monitoring the quality of the internal audit function provides audit leaders, the board, and other key stakeholders with the assurance that internal audit is performing at its highest level — providing value throughout an evolving organisation.

This performing an effective quality assessment course will provide you with the appropriate knowledge and skills to plan, perform, and evaluate the results of an external quality assessment case study. You will also learn about the process and templates in The IIA’s Quality Assessment (QA) Manual — based on the newly published Global Internal Audit Standards — so that you can identify opportunities to improve your internal audit function’s quality activities.

⚠️ Important Note: This course uses the newly published QA Manual based on the Global Internal Audit Standards™. The new QA Manual is not included in the course fee — candidates are advised to purchase and download the manual before attending. There is no formal test or assessment at the end of this course. Candidates should visit www.theiia.org for guidance on the Quality Assessor Certification Program and access to the QA examination.

Who Should Attend?

Level 2 — Internal auditors who are already practicing internal audit and have a basic understanding of the subject.

Level 3 — Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff.

Level 4 — Advanced internal auditors with an excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants.

Please review the content and course levels before booking to ensure you are attending the right course.

Course Content

Quality Assessment Manual and Process Overview

• Overview of the Global Internal Audit Standards, including standards referencing quality
• The IIA’s Framework for Quality Assessment for external and internal quality assessments
• Common quality assessment questions using The IIA’s IPPF resources
• Quality Assessment Manual process flow and tools
• The three types of internal audit quality assessment
• Quality Conclusion Model, Maturity Assessment, and Performance of the Internal Audit Function

Types of Quality Assessments

• Internal Quality Assessments — advantages and limitations
• External Quality Assessments — frequency, full assessment, and validation
• Selecting external and internal assessors

Planning the Quality Assessment

• Implementing QA Manual planning tools
• Key features of planning guides and surveys
• Analysing survey results
• Practical Case Study

Performing the Quality Assessment

• Implementing QA Manual tools for internal and external assessments
• Key features of interview guides and QA programmes
• Analysing interview and QA programme results
• Practical Case Study

Evaluating QA Results

• Applying evaluation criteria to common QA scenarios requiring professional judgement
• Determining final ratings and evaluation results
• Key features of the QA evaluation framework and tools
• Developing value-added solutions for common QA issues and opportunities
• Practical Case Study

Periodic Internal Quality Assessment Approaches

• Developing an efficient and effective periodic internal assessment approach
• IPPF guidance on periodic internal QA
• Common periodic assessment challenges and solutions
• Factors needed for an efficient and effective periodic internal QA programme
• Practical Case Study

External Quality Assessment Options

• Determining the external QA option best suited to your internal audit activity
• Pros, cons, and considerations of external QA options
• Rationale for selecting the best external QA option
• Successful practices for preparing for an external assessment

Contact:
Project Coordinator: CPD and Events
neo@governanceacademy.co.za | 011 609 1761 Ext 414